6 Important measures to ensure e-commerce security 

Far beyond a pleasant and functional website, there is another conversion element that most online stores need to consider from the beginning: e-commerce security. How to ensure e-commerce security  Who manages an online store knows that e-commerce websites are one of the main targets for hackers and fraudsters. The large amount of user IDs, personal …

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AI in eCommerce: data, applications and trends

The use of AI in eCommerce and its countless possibilities for business has never been so discussed. Currently, e-commerce is one of the leading adopters of Artificial Intelligence, with use cases ranging from personalized product recommendations to price optimization, smart logistics and sales/demand forecasting.  In this article, we will see how AI allows retailers to …

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6 Ways to Use Chatbots to Increase Sales in Ecommerce

Interacting with your audience at each stage of the sales cycle becomes easier when you can count on chatbots. A computer program designed to simulate human conversations, this feature uses natural language processing (NLP) to understand and respond to users’ questions or commands. In this article, we will explain different ways to use chatbots on …

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How to Provide Excellent Delivery Service

Anyone who works with sales through e-commerce knows that offering a good delivery service to the customer is essential to guarantee their satisfaction and consequent loyalty. Understand why shipping is so important for the growth of your online store and how to guarantee its quality. Role of delivery in the growth of e-commerce  With over …

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Parcel tracking in e-commerce: understand its importance

Running a business that ships products to customers can be quite stressful. After all, dealing with consumer expectations is not easy, which is why parcel tracking is so important in e-commerce.  7 Advantages of tracking orders in e-commerce Used to express delivery, online consumers expect to receive their orders faster and faster. With the popularization …

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How to do shipping calculation in ecommerce and reduce delivery costs

Doing the right shipping calculation in ecommerce is crucial to providing a satisfying shopping experience, maintaining transparency with customers, making appropriate pricing decisions, and controlling shipping costs.  Providing a quick delivery quote at checkout is an essential part of the online selling process and helps ensure the success of your business. How to do shipping …

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Online shipping: how e-commerce delivery works

Building a robust online shipping process is essential for efficient delivery of orders in e-commerce.  As the main objective of an online business is to send products to end customers, several practices must be followed to be successful in this operation. Keep reading to know more! How does online shipping work? The online shipping process …

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Shipping packaging: how to protect your products during delivery

As shipping packaging is a booming business in its own right, with logistics experts around the world eagerly awaiting the development of new materials and more sustainable options. When it comes to choosing the ideal package, protection capacity is the most important factor to consider. After all, damaged or broken shipments mean losses for your …

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Product Return in Small E-commerce: How to Do It?

How a small business handles the request for product return defines your customer service and the success of your business. A fair and well-designed return policy shows that the store is not just interested in making a sale, but also in nurturing a customer relationship. Product Return: What to do before it happens Good customer …

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