Tips to improve customer service in your online store

While eCommerce sites can be extremely convenient, they can fail in certain areas. The most common is the difficulty of providing the same quality in customer service that you would find in a physical store. However, providing great service in e-commerce is just as important as in any consumer-facing business. Why is customer service so …

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8 Strategies to ensure the success of your delivery service

A delivery service is already an option in the vast majority of companies, and the consumer is increasingly demanding in terms of delivery times and quality. In order to remain competitive, many stores are looking for ways to improve their delivery process and it is how to do this that we are going to cover in …

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