Category Archive For "Service Delivery"
Product Return in Small E-commerce: How to Do It?
How a small business handles the request for product return defines your customer service and the success of your business. A fair and well-designed return policy shows that the store is not just interested in making a sale, but also in nurturing a customer relationship. Product Return: What to do before it happens Good customer …
Flat rate shipping: advantages and disadvantages for e-commerce
Although working with e-commerce frees the entrepreneur from some worries and expenses (space rental, infrastructure, etc.), online selling presents other dilemmas, such as the definition of shipping prices and order shipping methods. When it comes to the shipping cost, there are several options that the seller can offer, such as free shipping, real-time quotation, and …
How to Offer Free Shipping: Options and Strategies
The success of any free shipping strategy is based on shipping fees paid and profit margin. If you are thinking about implementing this option in your online store, find out what factors you should consider before taking the plunge. How to Offer Free Shipping in E-commerce There are two main ways to offer free delivery: …
How to Avoid Cart Abandonment in Ecommerce
Shopping cart abandonment It’s a painfully real challenge for retailers of all sizes and segments. Fortunately, there are strategies ecommerce sites can adopt to prevent this from happening and increase conversion rates. Factors that drive shopping cart abandonment According to research UPS 2019 Pulse do Online Shopper, the four main factors contributing globally to cart …
7 Tactics to Boost Your Online Sales with Social Media
Social media platforms have emerged as powerful tools for entrepreneurs to promote their brands, acquire quality leads and increase their revenue with online sales. Specifically for ecommerce, these channels are one of the best ways to market products and services efficiently. How to increase your online sales using social media It has been a while …
Shipping for e-commerce: How to calculate freight cost
When opening an online store, some factors related to its operation must be considered very carefully, such as the shipping for e-commerce costs. You need to understand how this quote works, so that your e-commerce can offer the best shipping options for your customers. How to calculate shipping for e-commerce Freight rates are the price …
Checkout in e-commerce: how to improve the customer experience
Ecommerce owners generally focus their attention on marketing and sales, which is obviously important. However, there is another crucial element for conversions: the customer experience when closing a deal, that is, at the checkout. The checkout process is where you turn visitors into customers. It doesn’t matter how effective your marketing is if you can’t …
Tips to improve customer service in your online store
While eCommerce sites can be extremely convenient, they can fail in certain areas. The most common is the difficulty of providing the same quality in customer service that you would find in a physical store. However, providing great service in e-commerce is just as important as in any consumer-facing business. Why is customer service so …
Delivery company: 5 niche markets for those who want to start
Are you thinking of opening a delivery company, but don’t even know where to start? This article is for you. We separate valuable information for those who want to work with delivery and list suggestions of the best market segments. Delivery company: 5 businesses that work One of the advantages of starting a delivery business …
8 Strategies to ensure the success of your delivery service
A delivery service is already an option in the vast majority of companies, and the consumer is increasingly demanding in terms of delivery times and quality. In order to remain competitive, many stores are looking for ways to improve their delivery process and it is how to do this that we are going to cover in …
