6 Ways to Use Chatbots to Increase Sales in Ecommerce

Interacting with your audience at each stage of the sales cycle becomes easier when you can count on chatbots. A computer program designed to simulate human conversations, this feature uses natural language processing (NLP) to understand and respond to users’ questions or commands. In this article, we will explain different ways to use chatbots on …

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How to Avoid Cart Abandonment in Ecommerce

Shopping cart abandonment It’s a painfully real challenge for retailers of all sizes and segments. Fortunately, there are strategies ecommerce sites can adopt to prevent this from happening and increase conversion rates. Factors that drive shopping cart abandonment According to research UPS 2019 Pulse do Online Shopper, the four main factors contributing globally to cart …

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