Picking and Packing: How to Improve Online Order Fulfillment
There’s much more to fulfilling orders in e-commerce than simply picking products off a shelf and shipping them.
Picking e packing, the selection and packaging of an item requires method and precision.
Good inventory management and the right software will help you ship orders with maximum speed and efficiency.
What are Picking and Packing?

No matter the size of your e-commerce business, if you work with product delivery you need to understand about picking and packing.
This service of selecting and packaging items is the core of an e-commerce business’s logistics operation and tends to be outsourced as the company grows. However, for those who are starting out and still have a small sales volume, order fulfillment is done in-house.
In both cases, the basic picking and packing process is the same, consisting of four main steps:
- Order received: Your e-commerce sales channels are integrated with the warehouse (inventory) systems. When a customer places an order, the software in the warehouse generates a shipping label.
- Order selection: An employee picks up the shipping slip and selects the items corresponding to the order from the stock shelves. This is the core of the pick and pack service. Your strategy of inventory storage and your selection and packaging methods are crucial here. They will determine the efficiency of this stage of the process. Different methods will work better for different companies, depending on sales volume.
- Packaging: The order goes to a packaging station, where it is securely packaged, sealed, and labeled for shipment.
- Order shipping: The orders are ready to be picked up and shipped by the delivery person.
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This entire process corresponds to order fulfillment in e-commerce. It may seem simple, but there’s a complex science behind truly efficient picking and packing methods.
Performing this process flawlessly and in the shortest possible time requires technology and preparation.
When you’re starting your e-commerce business and begin sorting, packing, and shipping your products, it’s normal to do it the same way you organize things in your daily routine.
For example, you might organize your inventory the same way you organize your closet, putting all the pants on one shelf and the shirts on another.
You can also pack your orders in the same way you would assemble a package to send to a friend, gathering all the items to be shipped and packing them together.
This might work initially, but as your company grows, you’ll need to adopt more agile strategies.
Even if you work with a stock in your garage, better picking and packaging methods can reduce errors and returns, which means saving time, money, and handling complaints.
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Is it time to outsource your Picking and Packing operations?
If your e-commerce business has grown beyond your capacity to handle the demand, you can outsource your picking and packing services.
Third-party logistics providers are companies that specialize in shipping logistics, warehousing, picking and packing, and cargo management. You can outsource these activities in whole or in part.
By accessing these services and using a distribution warehouse, you gain the benefit of a professional team.
Your order will benefit from the use of the most modern picking and packing methods, which increases operational accuracy and reduces shipping costs.
Here are some of the advantages that outsourcing can offer to your e-commerce picking and packing process:
- Implement software inventory management customized and updated.
- Use barcodes to scan each order and each product. Create system checks. This prevents pickers from placing a product in the wrong order.
- Calculate the exact box dimensions for each order so that they are shipped in perfectly sized packaging, which increases safety and reduces costs.
If your business is in a stage of rapid growth, outsourcing can save you future headaches.
If your need for order picking and packing services exceeds your order fulfillment capacity, this could slow down your expansion.
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Invest in the best for your e-commerce

Most e-commerce companies start small. Therefore, it makes sense to provide your own picking and packing services initially.
However, according to your order volume increases, picking and packing software can help you scale your capacity while remaining lean.
Additionally, handling this operation has the benefit of teaching you about picking and packing methods.
This knowledge will put you in a better position to find the right service provider for you when you’re ready to outsource your customer service.
Meanwhile, you can relax by relying on the best delivery partner.
The app Delivery365 it’s a revolution in logistics for e-commerce businesses of all sizes, guaranteeing fast and reliable deliveries.
A platform ready for you to create your online store, the app Delivery365 features tracking technology, its own online freight quoting system, and a database of hundreds of registered delivery drivers.
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To know more, visit our website, learn about our services and secure the best delivery options for your ecommerce business.
