Online shipping: how e-commerce delivery works

Building a robust online shipping process is essential for efficient delivery of orders in e-commerce.  As the main objective of an online business is to send products to end customers, several practices must be followed to be successful in this operation. Keep reading to know more! How does online shipping work? The online shipping process …

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Shipping packaging: how to protect your products during delivery

As shipping packaging is a booming business in its own right, with logistics experts around the world eagerly awaiting the development of new materials and more sustainable options. When it comes to choosing the ideal package, protection capacity is the most important factor to consider. After all, damaged or broken shipments mean losses for your …

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Product Return in Small E-commerce: How to Do It?

How a small business handles the request for product return defines your customer service and the success of your business. A fair and well-designed return policy shows that the store is not just interested in making a sale, but also in nurturing a customer relationship. Product Return: What to do before it happens Good customer …

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Flat rate shipping: advantages and disadvantages for e-commerce

Although working with e-commerce frees the entrepreneur from some worries and expenses (space rental, infrastructure, etc.), online selling presents other dilemmas, such as the definition of shipping prices and order shipping methods. When it comes to the shipping cost, there are several options that the seller can offer, such as free shipping, real-time quotation, and …

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How to Offer Free Shipping: Options and Strategies

The success of any free shipping strategy is based on shipping fees paid and profit margin.  If you are thinking about implementing this option in your online store, find out what factors you should consider before taking the plunge. How to Offer Free Shipping in E-commerce There are two main ways to offer free delivery: …

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How to Avoid Cart Abandonment in Ecommerce

Shopping cart abandonment It’s a painfully real challenge for retailers of all sizes and segments. Fortunately, there are strategies ecommerce sites can adopt to prevent this from happening and increase conversion rates. Factors that drive shopping cart abandonment According to research UPS 2019 Pulse do Online Shopper, the four main factors contributing globally to cart …

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7 Tactics to Boost Your Online Sales with Social Media

Social media platforms have emerged as powerful tools for entrepreneurs to promote their brands, acquire quality leads and increase their revenue with online sales.  Specifically for ecommerce, these channels are one of the best ways to market products and services efficiently. How to increase your online sales using social media It has been a while …

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6 Social Commerce Strategies to Boost Sales

Social Commerce it’s where social media and e-commerce meet. In recent years, networks like Instagram, Facebook, YouTube and TikTok have created features that allow purchases within their platforms, and this has created new revenue streams for brands around the world.  It is expected that by 2030, social commerce revenue will reach 6.2 billion dollars worldwide, …

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Shipping for e-commerce: How to calculate freight cost

When opening an online store, some factors related to its operation must be considered very carefully, such as the shipping for e-commerce costs. You need to understand how this quote works, so that your e-commerce can offer the best shipping options for your customers. How to calculate shipping for e-commerce Freight rates are the price …

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Tips to improve customer service in your online store

While eCommerce sites can be extremely convenient, they can fail in certain areas. The most common is the difficulty of providing the same quality in customer service that you would find in a physical store. However, providing great service in e-commerce is just as important as in any consumer-facing business. Why is customer service so …

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